Artificial leather is a type of natural leather-like material produced by a certain processing, consisting of Polyvinyl chloride (PVC) or Polyurethane (PU) resins and other auxiliary chemicals.

You can forward your complaints, feedbacks and return requests to us at: musteri.hizmetleri@flokser.com.tr

As long as the products are produced without using materials that are prohibited in accordance with the REACH regulation in terms of human health worldwide, they do not scientifically affect on human health.

Artificial leather products are produced in a sustainable and stable texture, color, pattern, thickness and weight compared to real leather products. Since the products are not sold in "feet" but as "linear meters", it provides price advantage and ease of use.

Depending on the product content, the warranty period of our artificial leather products is minimum 2 years.

You can find our “Cleaning and Maintenance Instructions” on the resources tab of our website.

Depending on the production stage of the products, the deadlines vary, but the average delivery time is 2 weeks. You can learn the net delivery date of your orders from your customer representative. For your orders which are ready on stock, the products will be shipped to you within 3 days upon order placement. For foreign orders, the lead time and transport time varies depending on the place of delivery.

Our product prices vary according to the product content. For prices on the product you request, you can contact us from our closest regional offices on the contact tab of our website.

You can submit your requests for Contract and upholstery product collections by logging in. For your different requests, you can contact us at musteri.hizmetleri@flokser.com.tr or our nearest regional offices.

You can find detailed information through the contact tab of our website.